When an employee knows their company cares about them, they’ll have an easier time supporting the company’s mission and will do more to achieve its goals. Engagement is tied to an employee’s output, which can be influenced by how satisfied they are with their job and organization. Sometimes people use employee satisfaction and employee engagement interchangeably, but while they are tied together, they don’t quite mean the same thing. Employee satisfaction is a term used to describe how content employees are with aspects of their job like their employee experience and the organization they work for. The Benefits of Measuring Employee Satisfactionīefore you rush to measure how satisfied your employees are, it’s best to have a solid base for what employee satisfaction really means and why it’s so beneficial to measure it.
If that number surprises you, any wild guesses you make definitely aren’t helping you improve your organization, and it’s time to learn how to measure employee satisfaction. According to one report, only 45 percent of workers said they were either satisfied or extremely satisfied with their jobs. Are your employees satisfied? You can take a wild guess, or you can actually measure how satisfied your employees are using an Employee Net Promoter Score (eNPS) or employee satisfaction survey.
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